What Raindance AI collects, how we use it, and how to get it deleted
2026/10/05
This Privacy Policy explains what we collect when you use Raindance AI, why we collect it, and the choices you have. It covers the website, your account, photo uploads, and video delivery.
We use your information to create and secure your account, make the video you ordered, deliver the result, process payments and refunds, answer support requests, and comply with the law. We do not sell your personal information, and we do not use your photos to train our own models.
We share what is necessary with the providers that run the service: Google for sign-in, cloud storage for photos and delivered videos, Stripe for payments, and email or analytics providers. Each of them processes data only for the service they provide to us.
We keep uploaded photos for up to 30 days after delivery, so we can remake a video if something goes wrong. A delivered video stays available through its private link for 7 days, after which it is removed from storage. You can ask us to delete your photos, your videos, and your account at any time, and we will remove them unless we are required to keep a record for legal or accounting reasons.
We use the cookies needed to keep you signed in and to remember your preferences, such as light or dark mode. Analytics cookies, if enabled, help us understand aggregate traffic. You can clear cookies in your browser at any time, though you will be signed out.
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to some processing. Use the contact page or delete your account in settings to exercise these rights. We respond to verified requests within the time required by law.
The service is not intended for children under 13, and we do not knowingly collect their personal information.
If we make a material change to this policy, we will update the date at the top of this page and, when appropriate, tell you in the app.
Questions or requests? Reach us through the contact page or email us at [email protected].